:root{--font: "Yu Gothic UI", "Hiragino Kaku Gothic ProN", "Meiryo", system-ui, sans-serif;--green: #06a647;--green-bright: #06c755;--green-ink: #067333;--sent: #9be978;--chat-bg: #c4d4e5;--received: #ffffff;--ink: #1f2529;--muted: #747d83;--line: #e9ecee;--surface: #ffffff;--subtle: #f4f5f6;--selected: #f0f8f2;--internal: #fff4d6;--internal-line: #e3ca86;--internal-ink: #765614;--danger: #bf3434;--danger-bg: #fff0f0;--focus: #196ed2;--font-body: 16px;--font-small: 13px;--font-meta: 12px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-6: 24px;--tap: 44px;--avatar: 50px;--row-min: 96px;--bubble-radius: 18px;--list-width: 344px;--detail-width: 292px;font-family:var(--font);font-size:var(--font-body);color:var(--ink);background:#fff}*{box-sizing:border-box}html,body{margin:0;height:100%;overflow:hidden}body{font-family:var(--font);color:var(--ink)}button,input,select,textarea{font:inherit;color:inherit}button{border:0;background:transparent;cursor:pointer;-webkit-tap-highlight-color:transparent}button:disabled{opacity:.42;cursor:default}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid var(--focus);outline-offset:2px}button,a{-webkit-touch-callout:none}svg{width:22px;height:22px;flex:none;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}input,textarea,select{max-width:100%;background:#fff;border:1px solid #cdd5da;border-radius:7px;padding:10px}textarea{resize:none;line-height:1.55}input[type=search]::-webkit-search-cancel-button{cursor:pointer}a{color:var(--green-ink)}.muted{color:var(--muted)}.small{font-size:13px}.screen-reader{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.icon-button{display:inline-flex;align-items:center;justify-content:center;width:44px;height:44px;flex:none;border-radius:50%;color:#47545d}.icon-button:hover{background:#00000008}.text-button{min-height:44px;color:var(--green-ink);font-weight:600;padding:8px 12px}.primary{background:var(--green);color:#fff;padding:12px 16px;border-radius:7px;font-weight:700;min-height:44px}.secondary{border:1px solid #ccd5d8;border-radius:7px;padding:10px 14px;background:#fff;min-height:44px}.danger{color:var(--danger)}.app{position:fixed;left:0;right:0;top:var(--viewport-top,0px);height:var(--viewport-height,100dvh);display:flex;flex-direction:column;overflow:hidden}.demo-strip{height:24px;min-height:24px;background:#f1f6f2;color:#617168;display:flex;align-items:center;justify-content:center;font-size:11px;gap:7px;letter-spacing:.02em;border-bottom:1px solid #e1e9e3}.demo-strip strong{font-weight:650}.brandbar{height:52px;min-height:52px;display:flex;align-items:center;justify-content:space-between;padding:0 22px;border-bottom:1px solid var(--line);background:#fff}.wordmark{font-size:20px;font-weight:800;letter-spacing:.1em}.brandbar-sub{font-size:12px;color:var(--muted);margin-left:16px;letter-spacing:.02em;font-weight:400}.profile-button{display:flex;align-items:center;gap:7px;font-size:13px;min-height:44px;border-radius:7px;padding:0 9px}.profile-dot{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;background:#e7eeeb;color:#526259;font-weight:700;font-size:12px}.profile-button svg{width:15px}.brand-actions{display:flex;align-items:center;gap:8px}.brand-actions .text-button{font-size:13px;color:var(--muted)}.layout{display:grid;grid-template-columns:var(--list-width) minmax(0,1fr);flex:1;min-height:0}.layout.with-details{grid-template-columns:var(--list-width) minmax(0,1fr) var(--detail-width)}.talk-list{display:flex;flex-direction:column;min-height:0;min-width:0;border-right:1px solid #dfe4e7;background:#fff}.list-head{padding:23px 20px 10px;display:flex;align-items:center;justify-content:space-between}.list-head h1{font-size:25px;line-height:1.3;margin:0;font-weight:750;letter-spacing:.02em}.list-head p{font-size:12px;color:var(--muted);margin:5px 0 0}.mobile-profile{display:none}.search-wrap{margin:9px 18px 8px;position:relative;display:flex;align-items:center;background:#f3f4f5;border-radius:8px;min-height:40px}.search-wrap svg{width:17px;height:17px;position:absolute;left:12px;color:#92999e;pointer-events:none}.search-wrap input{width:100%;border:0;background:none;padding:10px 14px 10px 38px;font-size:14px;outline-offset:0}.filters{display:flex;gap:4px;padding:3px 15px 9px;border-bottom:1px solid var(--line);overflow:auto;scrollbar-width:none}.filters::-webkit-scrollbar{display:none}.filter{white-space:nowrap;min-height:40px;padding:8px 12px;border-radius:20px;font-size:13px;color:#737d83;flex:none}.filter.active{background:#ebf6ee;color:#128346;font-weight:700}.rows{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#d0d8dd transparent}.talk-row{display:flex;align-items:flex-start;gap:13px;width:100%;text-align:left;padding:16px 18px;min-height:var(--row-min);position:relative;background:#fff}.talk-row:hover{background:#f6f8f7}.talk-row.selected{background:var(--selected)}.talk-row:after{content:"";position:absolute;bottom:0;left:81px;right:18px;border-bottom:1px solid #f1f2f3}.avatar{width:var(--avatar);height:var(--avatar);flex:none;border-radius:50%;background:#dfe7e8;display:grid;place-items:center;color:#738185;font-size:20px;font-weight:500}.avatar.tone-1{background:#e1e6ee;color:#7b879a}.avatar.tone-2{background:#e7e4df;color:#8c8277}.avatar.tone-3{background:#e1e8e1;color:#7a8b7a}.avatar.tone-4{background:#e8e1e3;color:#927f85}.avatar svg{width:24px;height:24px;stroke-width:1.5}.row-body{min-width:0;flex:1}.row-top{display:flex;align-items:baseline;gap:6px;margin:0 0 5px}.customer-name{font-weight:650;font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.25}.route-mini{font-size:10px;color:#879196;white-space:nowrap;letter-spacing:.02em}.row-preview{font-size:13px;line-height:1.4;color:#7b848a;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.row-marker{font-size:12px;line-height:1.4;margin-top:5px;color:var(--green-ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.row-marker.quiet{color:#8a9296}.row-marker.warn{color:var(--danger)}.row-marker.internal{color:var(--internal-ink)}.row-right{display:flex;align-items:flex-end;flex-direction:column;gap:9px;min-width:37px;flex:none}.row-time{font-size:11px;color:#939ba0;line-height:1.4;white-space:nowrap}.unread-count{background:var(--green-bright);color:#fff;min-width:21px;height:21px;padding:2px 6px;display:inline-flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;border-radius:20px}.list-foot{padding:10px 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span{background:#9cb2c8;color:#fff;border-radius:20px;padding:4px 13px;font-size:11px;display:inline-block}.chat-message{display:flex;align-items:flex-end;gap:7px;margin-bottom:22px;max-width:100%;position:relative}.chat-message .avatar{--avatar:30px;font-size:13px;align-self:flex-start;margin-right:3px;background:#e7edf2;color:#81939f}.bubble-stack{max-width:min(77%,500px);min-width:0;position:relative}.bubble{border-radius:var(--bubble-radius);padding:11px 15px;line-height:1.6;background:var(--received);overflow-wrap:anywhere;white-space:pre-wrap;position:relative;font-size:16px;min-width:38px}.chat-message.in .bubble:before{content:"";position:absolute;top:4px;left:-7px;width:14px;height:15px;background:#fff;clip-path:polygon(0 0,100% 18%,100% 100%)}.chat-message.out{flex-direction:row-reverse;margin-left:auto}.chat-message.out .bubble{background:var(--sent)}.chat-message.out .bubble:before{content:"";position:absolute;top:4px;right:-7px;width:14px;height:15px;background:var(--sent);clip-path:polygon(100% 0,0 18%,0 100%)}.message-meta{min-width:34px;max-width:94px;font-size:10px;line-height:1.5;color:#567087;padding-bottom:1px;flex:none}.message-meta time{display:block;font-size:10px;white-space:nowrap}.out .message-meta{text-align:right}.send-status{font-size:10px}.send-status.bad{color:#aa3030}.photo-button{display:block;padding:0;max-width:240px;border-radius:14px;overflow:hidden;background:#e6edf2;border:0;margin-top:7px}.photo-button img{display:block;width:100%;max-height:220px;object-fit:cover}.file-attachment{display:flex;align-items:center;gap:10px;background:#fffb;border:1px solid #ffffff77;border-radius:10px;padding:12px;width:100%;text-align:left;margin-top:8px;min-width:170px}.file-icon{width:32px;height:39px;display:grid;place-items:center;background:#f9eeee;border:1px solid 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svg{width:20px;height:20px;color:#78858c}.sheet-note{background:var(--internal);padding:13px;border-radius:7px;color:var(--internal-ink);font-size:13px;line-height:1.7;margin-bottom:18px}.sheet-note strong{font-size:12px;display:block;margin-bottom:5px}.sheet-body .photo-full{display:block;width:100%;height:auto;border-radius:5px}.dialog-internal .sheet-head{background:#fff7e4}.dialog-internal .sheet-body{background:#fffdf7}.dialog-internal .primary{background:#8b7029}.field-error{font-size:13px;color:var(--danger);margin-top:10px;line-height:1.6}.demo-options{border-top:1px solid var(--line);padding-top:16px;margin-top:20px}.demo-options h3{font-size:13px}.sheet-body .radio-row{display:flex;gap:8px;align-items:center;min-height:44px;font-size:14px}.notification-row{width:100%;text-align:left;padding:13px 0;border-bottom:1px solid var(--line);font-size:14px;line-height:1.6}.notification-row small{display:block;font-size:11px;color:#88959c}.subdued-label{font-size:11px;color:#85939c;margin:15px 0 8px}.demo-file{border:1px solid #dce2e5;padding:25px 20px;background:#fafcfc;text-align:left}.demo-file h3{font-size:20px;margin:10px 0 25px}.demo-file p{font-size:14px}.demo-file .file-rule{border-top:1px solid #e0e6e8;padding-top:15px}.history-entry{border-bottom:1px solid var(--line);padding:12px 0;font-size:13px;line-height:1.6}.history-entry small{font-size:11px;color:#8b969c;display:block}#toast{position:fixed;bottom:20px;left:50%;transform:translate(-50%);background:#25332fe8;color:#fff;z-index:10;font-size:13px;line-height:1.6;padding:12px 16px;border-radius:9px;max-width:calc(100vw - 32px);min-width:min(260px,80vw);display:none;text-align:center;pointer-events:none}.recovery-state{padding:35px;text-align:center;line-height:1.8}.layout.no-chat .chat-head{display:none}.hidden{display:none!important}@media(min-width:1600px){:root{--list-width:390px;--detail-width:310px}.messages{padding-left:50px;padding-right:50px}}@media(max-width:1179px){:root{--list-width:320px}.layout.with-details{grid-template-columns:var(--list-width) minmax(0,1fr)}.details-pane{display:none}.head-actions .text-button{font-size:12px}.chat-head{padding:0 14px;gap:8px}.messages{padding:18px 21px}}@media(max-width:760px){.brandbar{display:none}.layout,.layout.with-details{display:block;position:relative}.talk-list{height:100%;border:0}.chat{height:100%;display:none}.layout.chat-open .talk-list{display:none}.layout.chat-open .chat{display:flex}.list-head{padding:20px 20px 10px}.list-head h1{font-size:27px}.mobile-profile{display:flex;gap:0;align-items:center}.mobile-profile .profile-button{padding:0 3px}.mobile-profile 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